How to Log In to Kling AI: A Human-Friendly Guide for Beginners
Kling AI is a next-generation AI video and image creation tool developed by Kuaishou, a well-known Chinese tech company. While it first launched in China, Kling AI is now globally accessible, making it easy for creators, marketers, and everyday users to generate cinematic videos and imaginative images using just text or photo inputs. Whether you're on a computer or mobile phone, logging in to Kling AI is simple once you know the steps. This comprehensive guide walks you through everything from account creation to logging in, troubleshooting tips, and special instructions for users outside China.
Image credit: klingai.com
Creating a Kling AI Account (Sign-Up Process)
Before logging in, you need to create a Kling AI account. The international version doesn’t require a Chinese phone number, which is great news for users worldwide. Here's how to get started:
Step-by-Step: Sign Up for Kling AI
Go to the Official Website: Open your browser and visit klingai.com. This is the global site. Avoid the domestic Chinese version, which may ask for a Chinese phone number.
Image credit: klingai.com
Click "Sign In" or "Sign Up": On the homepage, look for the login button (often labeled "Sign in for free credits" or simply "Sign In").
Image credit: klingai.com
Choose Your Sign-Up Method:
Google or Apple: For the fastest setup, click "Sign in with Google" or "Sign in with Apple." Approve access and your account will be created instantly with no extra steps.
Email: Click "Sign in with email" and enter your email address and a password (minimum 8 characters). You’ll get a verification code to your email.
Image credit: klingai.com
Verify Your Email: Open the email from klingai@kwai.com and enter the 6-digit code into the Kling website. If you don't see it, check your spam folder. After entering the code, your account will be active.
Enjoy Free Credits: New users receive free credits and daily login rewards to explore Kling AI’s features.
How to Log In to Kling AI on Desktop (PC or Mac)
Using Kling AI 2.0 on a desktop offers a larger workspace and more control. Here’s how to log in:
Visit the Website: Go to klingai.com and click the "Sign In" button.
Select Login Method:
Google: Click "Sign in with Google," choose your account, and approve.
Apple: Click "Sign in with Apple" and confirm with Face ID, Touch ID, or your Apple ID password.
Email: Enter your registered email and password. If it’s your first time logging in, you may be asked to verify your email again.
Image credit: klingai.com
Complete CAPTCHA (if prompted): Solve the puzzle or verify you're human if asked.
You’re In! Your dashboard will appear, ready for you to create videos, explore templates, or upload images.
Logging In on Mobile (iOS & Android)
Kling AI works great on mobile devices through its official app. Here’s how to log in from your phone or tablet:
Step 1: Install the App
iPhone/iPad: Search for "Kling AI" on the App Store (listed as "Kling AI: AI Image & Video Maker").
Android Devices: Search "KwaiCut" or "Kwaiying" on the Google Play Store.
Step 2: Open the App and Choose Login Method
Options include Google, Apple, email, and sometimes mobile number.
Step 3: Enter Verification (if needed)
Use SMS for phone number logins.
Enter email verification code if prompted.
Google/Apple users typically skip this step.
Step 4: Start Creating
You’re now logged in. Begin using tools like AI scene generation, image animation, and more.
Tip: Your login syncs across desktop and mobile if you use the same account.
Login Options Explained: Email vs Google vs Apple
Email Login
Pros: Universal, works with any provider.
Cons: Requires you to remember your password and verify email.
Google Login
Pros: Fast, no password required.
Cons: Shares Google account info; some users prefer privacy.
Apple Login
Pros: Secure, can hide email; ideal for iOS users.
Cons: May not work smoothly on non-Apple devices.
Use what’s most convenient for you. All options provide the same access and features.
Troubleshooting Login Issues
Here are some common problems and solutions:
1. Didn’t Receive Verification Code
Check your Spam/Junk folder.
Confirm your email is spelled correctly.
Use Gmail or Yahoo if you're having trouble; lesser-known domains sometimes get blocked.
2. Code Expired or Invalid
Use the most recent code.
Don’t request too many in a row; wait and try again.
3. Stuck at Loading Screen
Refresh your browser.
Try a different browser (e.g., Chrome instead of Safari).
Disable VPN temporarily.
4. App Not Loading
Force-close and reopen the app.
Update to the latest version.
Reinstall if issues persist.
5. CAPTCHA Fails
Do the puzzle slowly and carefully.
Try again after refreshing.
6. Network Errors
Check your Wi-Fi or mobile data.
Try accessing Kling AI during non-peak hours.
7. Forgot Password
Click “Forgot Password” and follow the reset instructions sent to your email.
If you signed up with Google or Apple, log in using that method.
8. Login Not Working at All?
Double-check your login method.
Contact Kling AI support at kling@kuaishou.com if needed.
Using Kling AI from Outside China
Kling AI is now accessible globally, but there are a few things international users should know:
Use the Right Website
Always use klingai.com for the international version.
The Chinese version may require a +86 number.
VPN
You don’t need a VPN unless your internet is slow or the site is blocked in your region.
Connecting through Hong Kong or Singapore servers may help performance if needed.
Language and Interface
The global site is in English by default.
The app will adjust based on your device’s language settings.
Alternative Access (If Site Is Down)
Platforms like Pollo AI integrate Kling’s features and may serve as backup access.
Best Alternatives for Kling AI
Sora AI
Sora is an AI-powered model designed to generate realistic and imaginative video scenes from textual instructions. Meet Sora, our innovative text-to-video model.
Gen-3 Alpha: Transform your ideas into videos in any style imaginable with our Text to Video technology. If you can dream it, you can create it. Try Gen-3 Alpha now.
1. Why didn’t I receive the email verification code from Kling AI?
This is one of the most common issues new users face. If you signed up using your email but didn’t get the verification code, here’s what you can do:
Use a trusted email provider: Kling AI works best with popular email services like Gmail, Yahoo, or Outlook. If you used a less common or company email, the code might not come through.
Check your spam or junk folder: The email comes from klingai@kwai.com. Sometimes it lands in spam. Add this address to your contacts or safe list to avoid issues in the future.
Wait a bit: Don’t keep hitting the resend button—this might delay things further. Sometimes the email can take a few minutes or more to arrive.
Use another sign-in method: Don’t want to wait for email? Use the “Sign in with Google” or “Sign in with Apple” option. These are quick, don’t need verification codes, and get you started instantly.
2. What should I do if Kling AI is stuck loading or won’t log in?
If the site just keeps spinning or doesn’t load, try these fixes:
Clear your browser cache and cookies: Kling AI has updated recently. Old saved data might clash with the new system.
Switch browsers or use incognito mode: Chrome, Firefox, Safari – all work well. If one gives trouble, try another.
Complete security checks: You might see a CAPTCHA or slider puzzle (though it’s mostly phased out now). Make sure to complete it.
Turn off VPNs or ad blockers: These sometimes interfere with the login process.
Try on another device: If it works on your phone but not on your computer (or vice versa), the issue may be local.
Quick tip: Clearing browser data and refreshing usually does the trick.
3. I forgot my Kling AI password. How do I reset it?
No worries! Just follow these simple steps:
Click "Forgot Password" on the login screen.
Enter your email and check your inbox for a reset code (it also comes from klingai@kwai.com).
Check spam folders if needed. And be patient—the email might take a few minutes.
Enter the code on the site and choose a new password (8 characters or more).
Log in with your new password you’re good to go!
Note: If you signed up with Google or Apple, you may not have a password at all. Use the same sign-in method you used originally instead of trying to reset a password.
4. Should I use Email, Google, or Apple to log in to Kling AI?
All three work great, but here’s how they compare:
Google: Easiest and fastest. Just click, approve, and you’re in—no password or email code needed.
Apple: Perfect for iPhone or iPad users. Face ID/Touch ID makes logging in a breeze.
Email: Best if you want more control or prefer not to link your accounts. Just remember to verify your email during sign-up and keep your password safe.
Important: If you used Google or Apple to sign up, always log in with the same method. Don’t try using your Google email and a password—your account won’t be recognized that way.
5. Is there a Kling AI mobile app, and how do I use it?
Yes! Kling AI works on mobile, but the app is called “Kwaiying” or “KwaiCut.” It’s available on both Android and iOS.
Install the app from the App Store or Google Play.
Log in using your preferred method (email, Google, Apple, or phone number).
Find Kling AI features under sections like "AI Creation" or "Kling AI Vision." Sometimes these are labeled in Chinese, so look for icons that say "AI" or show a panda.
Keep in mind
Some app versions may still ask for a Chinese phone number—that’s the older version. If this happens, use the website instead.
Newer app updates support global users, so make sure your app is up to date.
Can’t find Kling AI in the app? Try the website on your phone browser—it works great too.
You don’t need a VPN, and you don’t need a Chinese phone number anymore.
Just sign up with your email, Google, or Apple account.
The global version is in English, with a user-friendly interface.
Avoid using the old Chinese-only login links or app versions that ask for a +86 number. Stick to the international platforms and you’ll have a smooth experience.